Regional Australia Mail-In Service
A convenient Apple battery service for customers in regional and remote Australia, completed by an Apple Authorized Service Provider.
You do not need to make a long trip to a metropolitan repair store. Submit your request online, wait for your repair reference and secure shipping instructions, then send the eligible iPhone using tracked postage.
After receiving the device, Pak confirms the service before work begins. When the approved service can proceed, the battery is replaced with a genuine Apple battery, a repair video is provided and the device is dispatched back to you with tracking.
Battery replacement is completed by an Apple Authorized Service Provider using a genuine Apple battery.
Standard tracked return shipping is free. Express tracked return is available for $4.95.
A repair video is provided and approved repairs are dispatched within 24 hours of receiving the device.
Transparent Service Pricing
Select your iPhone family below. The final service option and price are confirmed after inspection.
Prices shown are for the listed genuine Apple battery service. A technician confirms eligibility and the final price after inspecting the device. Contact Pak for models not listed.
Simple Australia-Wide Service
Enter the iPhone model and your return details. Pak emails your reference and secure shipping instructions.
Pack the device securely and send it only after receiving your reference and confirmed shipping instructions.
After approval, Pak completes the genuine battery service and returns the device with tracking.
Useful Information
Yes. The mail-in service is available Australia-wide and is designed to help customers in regional and remote areas.
Yes. This landing page is specifically for genuine Apple iPhone battery replacement by an Apple Authorized Service Provider.
Standard tracked return shipping is free. Express tracked return is available for $4.95.
Pak sends the secure shipping address and your repair reference after your request is confirmed. Do not send the device before receiving them.
When the approved service can proceed, the device is repaired and dispatched within 24 hours of receipt. Carrier delivery times are additional.
Pak confirms the service and price before repair. Payment is completed before the repaired device is dispatched back to you.
Submit the model in the mail-in form or email Pak first so the team can confirm availability and pricing.
